We’ll help get you started
- With you in as little as 30 minutes
- A range of leading battery brands
- System diagnostic – no fault, no fee
- Jump-start service for flat batteries
- Comprehensive warranty on new batteries
You can use this form to initiate contact with us about a specific subject. We’ll pass your details on to the relevant person, and they’ll be in touch with you soon.
If you’re struggling to get going, we can help. Our super reliable battery service is designed to get you back on the road as quickly as possible. Whether you need a jump-start or a battery replacement in Dubai, we’ll be there with just a tap of the app.
Our trained technician will check your battery, starter motor and charging system, and let you know the problem. If you just need a jump-start, we’ll have you on your way in minutes. If your battery needs changing, we’ll expertly install a replacement. All our batteries come complete with a comprehensive warranty, including unlimited jump-starts.*
*Terms and conditions apply.
Ordering a CAFU battery service couldn’t be simpler. Just open up the CAFU app and follow these simple steps.
Park your car in a safe location, making sure to leave at least 1m between it and any surrounding vehicles or other obstacles, preferably under shade to protect our crew from the sun.
Please make sure that your bonnet/hood (or boot/trunk, depending on the location of your battery) is unlocked and accessible.
Our technician will need you to give him access to the car when he arrives, before checking your battery and running diagnostic tests on your starter motor and charging system.
The warranty duration for a new battery depends on the brand you choose.
Your warranty entitles you to a free battery diagnostic check and a free replacement if the test results show that your battery is faulty.
To claim on your warranty, contact our CAFU Customer Care on 800-MYCAFU or via in-app chat.
The cost of the battery service depends on your car’s make and model – which will affect the amperage it requires – and the brand you choose.
The price you pay includes our professional diagnostic service, battery replacement, and warranty, including roadside assistance.
If you just require a jump-start, you’ll only be charged AED 100.
If we can’t find any problem with you battery, we won’t charge you, and where possible we’ll help to identify the underlying issue.
Yes, as long as there’s at least one metre between your car and surrounding objects, the bonnet/hood is unlocked, and you are available to start the car.
Depending on your vehicle make and model, our technician may require access to the interior of your vehicle to assess or replace the battery.
Our Battery Service can be ordered to most locations within Dubai, whether you are parked indoors or outdoors.
Our technician will run a full diagnostic test to find out what’s causing the issue – often, all it takes is a jump-start to get you moving again.
If the battery needs to be replaced, we’ll ask for your go-ahead before fitting a new battery.