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Contact Us

Whatever you’d like to know about us or our services, we’re just a click away. Remember, you can also contact us via the chat in the app, or by calling 800 MYCAFU (692238)

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A Truly Digital Car Insurance

Choosing insurance in the UAE can be overwhelming, time consuming, and let's be frank, complicated. At CAFU, we wanted to tackle this problem for you and give you the most simplified, efficient solution at the touch of a screen.

With CAFU insurance, in a matter of moments, you can get car insurance you can fully trust and rely on.

Car insurance you can trust from CAFU

With CAFU’s Comprehensive Agency repair plans, you know you are in the best possible hands. Choose the level of coverage you feel is right for you and enjoy worry-free driving with dealership repair in case of any issues!

Fully Comprehensive
CAFU Superior
Super Comprehensive
CAFU Elite
Third Party Property Damage (up to) AED 3,000,000 AED 4,000,000
Agency Repair
Own Damage (Physical Loss to the Vehicle)
Third Party Bodily Injury - Unlimited
National Ambulance Services
Natural Calamities
Riots and Strike
Fire and Theft Cover
Roadside Assistance
Windscreen Damage Deductible Waiver Once Unlimited
OMAN Cover - Own Damage
PAB - Driver Up to AED 200,000 AED 200,000
PAB - Passenger Up to AED 200,000 AED 200,000
Hire Car Benefits 10 Days 15 Days
Personal Belongings Up to AED 2,500 AED 5,000
Emergency Medical Expense AED 3,000 AED 5,000
Valet Parking Theft Cover
Off Road Cover (4WD)
Replacement of Locks (Up to 10K)
Airport Pickup Drop (once a year)
Vehicle Testing Pickup Drop (Once per policy period)
Service Pickup Drop (once a year)

Choose from our great selection of Comprehensive non-agency plans; cover both third party and your own vehicle for damage, repairs in our network of reputable as well as some additional perks and coverages depending on the plan. With CAFU Comprehensive non-agency, you’re in great hands!

Comprehensive
CAFU Select
Fully Comprehensive
CAFU Plus
Super Comprehensive (Dynatrade)
CAFU Premium
Third Party Property Damage (up to) AED 2,000,000 AED 3,000,000 AED 4,000,000
Own Damage (physical loss to the vehicle)
Third-party Bodily Injury - Unlimited
National Ambulance Services
Natural Calamities
Riots and Strike
Fire and Theft Cover
Roadside Assistance
Windscreen Damage Deductible Waiver Once Unlimited
Oman Cover (own damage)
Personal Accident Benefit - Driver (up to) AED 200,000 AED 200,000
Personal Accident Benefit - Passenger (up to) AED 200,000 AED 200,000
Hire Car Benefits 10 Days> 15 Days>
Personal Belongings (up to) AED 2,500 AED 5,000
Emergency Medical Expenses AED 3,000 AED 5,000
Valet Parking Theft Cover
Off Road Cover (4WD)
Dynatrade Repairs
Second Agency Garages
Replacement of Locks (Up to 5K)
Airport Pickup Drop (once a year)
Vehicle Testing Pickup Drop (Once per policy period)
Service Pickup Drop (once a year)

CAFU’s Third Party Only plan is a perfect budget option for the car you only drive occasionally and for which you do not want any coverage; while this fulfils the minimum legal requirements in the UAE, note it will not cover your vehicle nor does it include most of the benefits of our other plans. Why not check out one of our comprehensive plans for great coverage and perks?

Third Party Only
Third Party Liability
Third Party Bodily Injury Unlimited
Third Party Property Damage AED 2,000,000
Third Party Liability to family members upto AED 2,00,000
National Ambulance Cover
Roadside Assistance
National Ambulance Cover
Personal Accident Benefit - Driver (up to) AED 200,000
Personal Accident Benefit - Passenger (up to) AED 200,000

On the app

Follow these simple steps on CAFU mobile app to get your car insurance.

Get ready to get your car insured

Required Documents:

UAE Driver’s license

Emirates ID

Mulkiya

Any Questions?

How can I report a claim?

Website - Option -1

  • Please login to www.tmnf.ae
  • Click on claim and services.
  • Customer can attach the police report, driver's license and vehicle registration,
  • A reference will be generated instantly and the customer will be contacted by the claiming team via email.
  • Turn around time- 24 hrs.

IVR - Option-2

  • The customer calls Tokio Marine
  • Select 1 to report a claim, he then receives an sms on his mobile number and can register the claim via sms.

Email- Option 3

  • Customers may send the police report, driver's licence and vehicle registration by email
  • The customer will be contacted by claim staff via email.
  • Turn around time-24 hrs
What happens after I register a claim?
  • The customer will receive an email with the Claim acknowledgement, procedure, workshop and motor claim form to his registered email id.
  • The customer fills the motor claim form and sends it back by mail
  • Turn around time-24 Hrs
What happens to my vehicle once taken to a workshop?
  • The workshop will send the estimate report to TMNF, once received, repair approval will be sent to the workshop after which repair will start.
  • Turn around time for repair approval- 24- 48 hrs.
How can I apply for Rent a car?

There are 2 options available for the customer to request Rent a car.

Option 1: TMNF will arrange for Rent a car

  • The customer calls Tokio Marine and requests Rent a car,
  • Agents will check if the claim documents are received and then will arrange for Rent a car.
  • The customer will be contacted by the Rent a car team within 24 hrs and Rent a car will be delivered to the customer's desired location.

Option 2. Reimbursement

The customer may select any rental company of his choice and provide the following for a refund:

  • Rental Agreement
  • Emirates ID
View All Questions

* Insurance underwritten by Tokio Marine & Nichido Fire Insurance Co. Ltd registered under UAE Federal Law No(6) of 2007, Registration No 45 and regulated by the Central Bank of UAE.