Frequently Asked Questions

Why is your company name CAFU?

CAFU is derived from the Arabic term for ‘Protector’. In our case, that means making sure that your car is always well cared for, through our fuelling, car wash, battery and engine oil change services.

Why am I not able to download CAFU app?

Make sure your region is set to UAE in the App Store/Google Play and try downloading CAFU using the link below:
https://cafuapp.com/downloadapp

How does the free delivery model work? 

You pay the same for your fuel as you would at the petrol station, with no delivery fee.

Is it safe to leave my fuel cap open or accessible?

It is completely safe to leave your fuel cap unlocked. In fact, most new cars have a non-lockable, push-to-open fuel cap.

Is it safe to use CAFU?

Absolutely. Our delivery trucks are built to international petroleum standards and are equipped with the latest security and safety features. Our Pilots are carefully selected and have completed our comprehensive training academy programme.

How does CAFU keep my data secure?

All customer data is encrypted using the SSL (Secure Socket Layer) protocol and is stored in our servers in an encrypted format. We have no access to your encrypted data. We also do not hold your payment card details.

Can I order the nearest time slot and then call to make it earlier due to an emergency?

Generally this won’t be possible as we will have other scheduled orders to make first. You can contact our Customer Care Team (800-MYCAFU) to see if they can assist you in case of an emergency.

Do I need to be present during fuel delivery or car wash?

No – just park your car outdoors, unlock the fuel tank cap, and we’ll take care of the rest.

For an exterior car wash, park in an easily accessible area, either outdoors or indoors, ensuring there is enough space around your vehicle for it to be cleaned.

For an interior car wash, park your vehicle in an accessible area, either outdoors or indoors, ensuring there is enough space around your vehicle for it to be cleaned. We will need access to the interior of your car, so we’ll let you know when we are nearby so that you can unlock it.

Where does CAFU get its fuel from?

We source our fuel from one of the UAE’s national oil companies, which means that it’s the same you’d get from your local petrol station. In fact, our fuel goes through two additional filtration processes compared to petrol station fuel, so it may be even higher quality.

What are CAFU’s operating hours?

Fuel Delivery
24 hours a day, seven days a week.

Car Wash
From 6am to 3am, seven days a week.

Battery Service
From 7am to 12am, seven days a week.

Engine Oil Change
From 10am to 8pm, seven days a week.

Tyre Change
From 9am to 10pm, seven days a week.

Customer Care 800-MYCAFU
From 8am to midnight, seven days a week.

Where does CAFU deliver to?

Fuel can be delivered to vehicles parked outdoors in Dubai, Sharjah, Ajman and Umm Al Quwain. Boats and personal watercraft can be fuelled at selected Marinas in Dubai.

Car Wash services can be ordered to most locations in Dubai, Abu Dhabi, Sharjah and Ajman. Steam Sanitisation is available in most of Dubai only.

Engine Oil Change services can be ordered to most locations within Dubai and Sharjah. 

Battery Service can be ordered to most locations within Dubai.

Tyre Change service can be ordered to most locations within Dubai.

Tip: A service will only show up on the app if it is available at the pinned location.

Can I take some fuel in a can or container?

No, we can only deliver fuel to plated vehicles, boats and watercraft, or certain heavy equipment, such as generators.

Can I fuel my car when it is parked indoors?

We can only deliver fuel to vehicles parked outdoors. If you’re parked in a basement, you can bring your car out to our Pilot. Just be sure to leave a note when you make your booking asking the Pilot to call you when he arrives.

When will my order be delivered?

You can check the estimated time of delivery (ETD) via the app:

  1. Go to the main menu on the app home screen.
  2. Select “My Orders” to view the active order.

If the ETD isn’t shown, or the Pilot is significantly delayed, you can contact our Customer Care Team (800-MYCAFU) for an update.

Will the Pilot call me when he arrives?

Our Pilot won’t call unless he’s having difficulty finding your car or making the delivery. Remember, you can get live updates of your order’s status via the app. (We recommend setting your phone to allow the CAFU app to display notifications.)

Tip: When requesting an order to be delivered between 10pm and 6am, you can tell our Pilot NOT to call if he can’t find your vehicle. Just select the do not disturb option from the app checkout screen.

How do I change the fuel type?

Once you’ve confirmed an order, it’s not possible to change the fuel type. Instead, cancel the existing delivery and place a new order for the correct fuel type.

How do I make changes to an active order?

Once you’ve placed an order, you cannot change or reschedule it via the app. If you want to make changes to a scheduled delivery, simply cancel it and place a new order.

How do I cancel an order?

You can cancel your order in the app:

  1. Go to the main menu on the app home screen.
  2. Select “My Orders”.
  3. Select “Upcoming”.
  4. Select the order you want to cancel.
  5. Scroll down and select “Cancel Order”.
Why wasn’t my vehicle refuelled?

You can check your order status in the app:

  1. Go to the main menu on the app home screen.
  2. Select “My Orders”.

When making an order:

  1. Make sure you leave your fuel cap open.
  2. Make sure that the location is accessible for our trucks.
  3. Make sure that the pinned location is accurate. You can add a note to our Pilot if needed.
  4. Make sure you answer any incoming calls from the Pilot – they may need help locating your vehicle.
Why was my fuel order cancelled?

The most common reason for order cancellation is a payment failure. Please make sure your card is valid and that you have sufficient funds available or check with your bank for any issues with your payment card.

How can I reschedule a missed delivery?

Contact our Customer Care Team (800-MYCAFU) to reschedule a missed delivery.

Can I place an order for diesel and petrol in the same order?

Our app doesn’t support diesel and petrol being included in the same order – but you can make two separate orders for delivery at the same time.

Can I order a fuel delivery if I have an emergency on a highway?

If you run out of fuel on the highway, you can order as usual using the app. Our Pilot will make a safety assessment based on your location, and if we can safely help you, we’ll refuel your vehicle.

Can I order fuel for multiple vehicles?

Yes, you can store multiple vehicles in your account and select which vehicle you’d like to order fuel for.

How can I schedule a delivery for a future date and time?

When you place your order, you’ll be asked to choose a delivery date and time.

You can also set a fuel-up reminder:

  1. Go to the main menu on the app home screen.
  2. Select “Fuel-up reminder”.
What additional products can I order with my fuel delivery?

You can order the following add-ons with your fuel delivery:

  • Elf Engine Cleaner by Total: AED 37 (available for petrol fuel-ups only)
  • WÜRTH Rapid Windscreen Cleaner: AED 10
  • Airwick Crystal Air Freshener: AED 24
  • CAFU Sunshade: AED 23
  • Masafi Tissue Box: AED 4
  • Disposable Face Mask and Anti-bacterial Wipes: AED 12
  • iPhone USB Charger Cable: AED 50
  • Micro USB Charger Cable: AED 20
  • Android USB Charger Cable: AED 35
  • Car Charging Adapter: AED 50
What are the different types of vehicles and machinery CAFU delivers to?

We can deliver fuel to:

  • Cars
  • Motorcycles
  • Boats
  • Jet skis
  • Generators

We can refuel boats and other watercraft at selected Marinas in Dubai.

Which fuel types does CAFU deliver and what are the prices?

We deliver Super 98, Special 95 and Diesel, at the same price as your local petrol station, with no delivery fee.

What’s the exact process for each of the different CAFU car wash options?

Supershine™ Exterior

  1. We apply a specialist eco-friendly waterless car wash product to capture surface dirt and bugs.
  2. Using a soft microfibre towel, we gently wipe down the bodywork to remove grime.
  3. We then add a high-quality wax sealant to protect the paintwork and lock-in the shine.
  4. Using a second microfibre towel, we give your car a final polish.

Supershine™ Exterior with Interior

  1. After cleaning and polishing the exterior (see above), we get to work on the interior.
  2. We remove and vacuum loose carpets, and vacuum fixed carpets, upholstery, panels and seats.
  3. Using our special Biocote anti-bacterial cleaning solution and microfibre towels, we sanitise all interior surfaces and windows, leaving them clean and fresh, free from viruses, and 99.9% bacteria free.

Steam Wash

  1. Using PH-neutral water, we apply steam to all exterior surfaces, before wiping down and waxing the bodywork using microfibre towels.
  2. We remove loose carpets, and steam-clean the interior surfaces (avoiding any sensitive areas such as the dash and instrument panels).
  3. We wipe all the surfaces down, again using microfibre towels, and apply a multipurpose cleaner, before thoroughly vacuuming the interior.
  4. Finally, we apply a foam detailing solution to leave your tyres looking slick.

Steam Sanitisation Wash

  1. After following the Steam Wash steps described above, we get to work on sanitising your car’s interior.
  2. Using medical-grade (95% alcohol) antiseptic spray we disinfect all solid surfaces, including the dashboard and steering wheel.
  3. We use a fumigation device to create an antibacterial fog (you’ll need to be available to turn on the ignition to circulate this cleansing mist throughout your AC system).
  4. We close the doors and windows to allow the fog to go to work – it takes just seven minutes to disinfect your entire vehicle.
What does Steam Sanitisation include?

As well as the regular steam wash, it includes disinfecting the vehicle from the inside using a special sanitising spray through your car’s AC system leaving your interior 99% bacteria-free.

This service includes interior exterior steam wash, an antiseptic rub down, as well as AC vent fumigation to purify and eliminate any bacteria/viruses from your cars air circulation.

Where can I order car wash, engine oil or battery services?

Car wash can be ordered within Dubai, Sharjah, Ajman and most areas of Abu Dhabi. Steam Car Wash is only available in Dubai. Battery Services can be ordered to most locations within Dubai. Engine Oil Change services can be ordered to most locations within Dubai and Sharjah.

How do I get my money back if my order is cancelled?

Refunds are processed immediately, but it may take up to seven business days to appear in your account.

Why was I charged before I received the service?

All of our car washes are prepaid, which means that you are charged as soon as your order is accepted.

How can I reschedule a missed delivery?

Contact our Customer Care Team (800-MYCAFU) to reschedule a missed delivery.

How do I view my order history?

You can view your orders in the app:

  1. Go to the main menu on the application home screen.
  2. Select “My Orders” to see all previous and future orders.
Why was my order cancelled?

The most common reason for order cancellation is a payment failure. Please make sure your card is valid and that you have sufficient funds available or check with your bank for any issues with your payment card.

How do I cancel my order?

You can cancel your order in the app:

  1. Go to the main menu on the app home screen.
  2. Select “My Orders”.
  3. Select “Upcoming”.
  4. Select the order you want to cancel.
  5. Scroll down and select “Cancel Order”.
How do I make changes to an active order?

Once you’ve placed an order, you cannot change or reschedule it via the app. If you want to make changes to a scheduled delivery, simply cancel it and place a new order.

How can I schedule a delivery for future date and time?

When you place your order, you’ll be asked to choose a delivery date and time. 

Will the cleaning crew call when they arrive?

Our Crew won’t call unless he’s having difficulty finding your car or completing your order. Remember, you can get live updates of your order’s status via the app. (We recommend setting your phone to allow the CAFU app to display notifications.)

Tip: When requesting an order to be delivered between 10pm and 6am, you can tell our Crew NOT to call if he can’t find your vehicle. Just select the do not disturb option from the app checkout screen.

When will my order be delivered?

You can check the estimated time of delivery (ETD) via the app:

  1. Go to the main menu on the app home screen.
  2. Select “My Orders” to view the active order.

If the ETD isn’t shown, or the Crew is significantly delayed, you can contact our Customer Care Team (800-MYCAFU) for an update.

Can I order car washes for multiple vehicles?

No, you will need to place a separate order for each vehicle.

What materials and processes will you use to clean my car?

SuperShine™ Exterior
SuperShine™ Exterior is an eco-friendly car wash using high-quality wax sealant and microfiber towels that will leave your car with a SuperShine™ long-lasting finish (tyres not included).

SuperShine™ with Interior 
SuperShine™ Exterior plus our interior Anti-Bacterial Biocote process with interior vacuuming, cleaning of upholstery, carpets, panels, and windows will leave your car with a SuperShine™ long-lasting finish, as well as virus and 99.9% bacteria-free (tyres not included).

Steam Wash
Deep exterior & interior cleaning with steam vapor. Thoroughly removes oils, grease, and dirt from exterior surfaces. Includes interior upholstery, surfaces and carpet cleaning, eliminating odours and bacteria completed with tyre foam detailing leaving a shine. 

Steam Sanitisation
Exterior & interior Steam Wash plus anti-bacterial AC vent fumigation, including disinfection of all interior surfaces.

How far in advance do I need to place my Engine Oil Change order?

Engine Oil Change orders need to be placed one day in advance. This is to ensure that the technician has the necessary equipment and filters with him.

What happens if I don’t know my engine size?

Select “I don’t know my engine size” and our technician will visit your location and check it for you.

How can I find my engine size?

Lift the bonnet/hood and look around the engine bay for an etched or raised marking indicating the size of the engine. On some vehicles, there is an EPA sticker under the hood that states the size of the engine.

Your vehicle owner’s manual will show the engine size – look for sections headed “Specifications” or “Mechanical Information”.

Alternatively, look at the model markings at the rear of your car, as the engine size may be shown there.

How do I get an accurate price instead of a price range?

To get an accurate price you will need to provide us with your engine size.

Can I order Engine Oil Changes for multiple vehicles?

No, you will need to place a separate order for each vehicle.

How long does the Oil Change take?

The Engine Oil Change will take between 25 and 45 minutes, depending on your vehicle model and the space where the service is performed.

Can the Engine Oil Change be done inside a parking garage?

Yes, as long as there’s at least one metre between your car and surrounding objects, the bonnet/hood is unlocked.

Where is the Engine Oil Change available?

An Engine Oil Change can be ordered to most locations in Dubai and Sharjah, whether you’re parked indoors or outdoors.

What engine oil is used for Engine Oil Change?

We use Exxon products, which are formulated to deliver outstanding engine performance and the protection your car needs.

What is included in the Engine Oil Change Service?

A top-quality Engine Oil Change, oil filter change, plus a complimentary 10-point Vehicle Check which includes:

  1. Air filter inspection.
  2. Wiper blade inspection.
  3. Steering fluid level top-up.
  4. Brake fluid level top-up.
  5. Coolant level top-up.
  6. Headlights & brake inspection.
  7. Windscreen washer fluid top-up.
  8. Battery inspection.
  9. Tyre pressure inspection and top-up.
  10. Parking brake inspection.
How much does an Engine Oil Change cost?

The cost depends on the brand, model, and your car’s engine size.

How do I reschedule my order?

Contact our Customer Care Team (800-MYCAFU) to reschedule a missed delivery, or simply cancel the current order and make a new one.

Does the Battery Service technician call when they arrive?

Our technician won’t call unless he’s having difficulty finding your car or completing your order. Remember, you can get live updates of your order’s status via the app. (We recommend setting your phone to allow the CAFU app to display notifications.)

How do I make changes to an active Battery Service order?

Once you’ve placed an order, you cannot change or reschedule it via the app. If you want to make changes to a scheduled delivery, simply cancel it and place a new order.

How do I pay for the Battery Service?

When the technician arrives, you’ll receive an estimated quote. Final payment will be charged to your account once the battery service has been completed.

How does the warranty work?

The warranty duration for a new battery depends on the brand you choose.

Your warranty entitles you to a free battery diagnostic check and a free replacement if the test results show that your battery is faulty.

To claim on your warranty, contact our CAFU Customer Care on 800-MYCAFU or via in-app chat.

How does the Battery Change pricing work?

When you book a battery replacement via our app, we’ll show you a range of battery brands that are suitable for your car.

Once you’ve booked, our technician will come to your preferred location and run a full diagnostic to confirm the issue and carry out the replacement. 

The final price you pay includes the battery, delivery, installation, diagnostic check of the charging system, and a roadside warranty.

How much does the Battery Service cost, and what does it include?

The cost of the battery service depends on your car’s make and model – which will affect the amperage it requires – and the brand you choose.

The price you pay includes our professional diagnostic service, battery replacement, and warranty, including roadside assistance.

If you just require a jump-start, you’ll only be charged AED 100.

If we can’t find any problem with you battery, we won’t charge you, and where possible we’ll help to identify the underlying issue.

What batteries are used for Battery Change?

We stock a range of battery brands to ensure we can meet your vehicle’s needs. (The battery your vehicle was equipped with at the factory was probably manufactured by one of the brands we carry.) All our batteries have been tested to ensure their performance and reliability in the UAE’s climate.

Can the Battery Service be done inside a parking garage?

Yes, as long as there’s at least one metre between your car and surrounding objects, the bonnet/hood is unlocked, and you are available to start the car.

Depending on your vehicle make and model, our technician may require access to the interior of your vehicle to assess or replace the battery.

How long does the Battery Service take?

Usually between 15 and 45 minutes – exactly how long depends on how easy it is to diagnose the issue, and the make and model of your car.

What are the Battery Service operating hours?

Our Battery Service can be ordered from 7am to 12am, seven days a week.

Where is the Battery Service available?

Our Battery Service can be ordered to most locations within Dubai, whether you are parked indoors or outdoors.

What is included in the Battery Service?

Our technician will run a full diagnostic test to find out what’s causing the issue – often, all it takes is a jump-start to get you moving again.

If the battery needs to be replaced, we’ll ask for your go-ahead before fitting a new battery.

What does the 24-point vehicle check include?

The 24-point vehicle check includes:

  1. Front Tyre Condition
  2. Rear Tyre Condition
  3. Wiper Blade Condition
  4. Lights & Bulbs Condition
  5. A/C Cabin Filter
  6. A/C Gas Colling
  7. Brake Pads Check
  8. Brake Disc Check
  9. Shock Absorbers Condition
  10. Ball Joints Condition
  11. Bushing Condition
  12. Rod Ends Conditions
  13. Engine Oil Level
  14. Coolant Level
  15. Coolant Hoses Condition
  16. Wiper Fluid Level
  17. Power Steering Oil
  18. Transmission Fluid
  19. Brake Fluid
  20. Battery Status
  21. Air Filters
  22. Spark Plugs
  23. Belt Tensioner Condition
  24. Belts Condition
My vehicle has different sized front and rear tyres. How do I place an order?

You can only order a single size of tyre at a time. To order different sizes, simply place two separate orders for consecutive time slots.

How do I order my free tyre rotation?

Following your initial Tyre Service, you are eligible for a free tyre rotation service every 10,000km. Just contact CAFU Customer Care (800-MYCAFU or via in-app chat) to arrange for a technician to come to you and rotate your tyres, free of charge. Please keep your order number on hand for reference.

Why should I rotate my tyres?

The tyres at the front of your vehicle often wear out faster than the ones at the back. Rotating the tyres (changing their position on your car) helps ensure that they wear more evenly and helps extend their lifespan.

How can I check the status of my order?

We will send you live notifications to keep you updated. You can also check the order tracking screen on the app. (We recommend setting your phone to allow the CAFU app to display notifications.)

Will the Tyre Technician call when he arrives?

Only if he is unable to locate your vehicle, or if he’s unable to access it. Remember, you can get live updates of your order’s status via the app. (We recommend setting your phone to allow the CAFU app to display notifications.)

How long does the Tyre Change service take?

Between 15 and 30 minutes per tyre.

Can the Tyre Change service be done inside a parking garage?

Yes, as long as there is at least a two-metre space between your car and any surrounding objects.

Where is the Tyre Change service available?

Almost anywhere in Dubai, whether you’re parked inside or out. The service is available from 9am to 10pm, seven days a week.

How do I pay?

Once your tyre service has been completed, we’ll charge the payment to your card/wallet.

How long does the warranty run?

Your warranty duration depends on the brand, and will be displayed in the app when you select your tyre(s). You can contact CAFU Customer Care (800-MYCAFU or via in-app chat) if you need help or information on the warranty.

How much does it cost?

The total cost depends on your choice of tyre brand, size, and place and year of manufacture. We’ll show you the total cost in the app before you place your order.

What does the Tyre Change service include?

Tyre replacement, including checking, fitting, balancing and nitrogen inflation. Plus a free 24-point vehicle check and free tyre rotation service every 10,000km.

How can I use CAFU from my car?

The Connected vehicle feature is only available for Ford and Lincoln cars manufactured since 2017. To use the feature, download the app to your Android device and pair it with the car.

How do I view my order history?

You can view your orders in the app:

  1. Go to the main menu on the application home screen.
  2. Select “My Orders” to see all previous and future orders.
How do I manage my vehicles in the CAFU app?

You can add or remove vehicles through the vehicle selection screen on the main page.
 
To add a vehicle:

  1. Go to the main menu on the application home screen.
  2. Select “My Vehicles”.
  3. Select “Add Vehicle” at the bottom of the page.
  4. Add your vehicle’s details and tap “Save”.

To delete a vehicle:

  1. Go to the main menu on the application home screen.
  2. Select “My Vehicles”.
  3. Choose the vehicle you want to delete.
  4. Select “Delete Vehicle” at the bottom of the page.
How can I find my vehicle brand/model in the app?

If you cannot see your car brand/model in the app, please contact our Customer Care Team at 800-MYCAFU or send an email to customerexperience@cafu.com

Can I register a vehicle with an international number plate?

No, you can only add a vehicle registered in the UAE.

Where can I add delivery instructions?

You can leave delivery instructions for the Pilot. A text field which will show up once you drop the map pin to select a location on the app.

How can I save my delivery location?
  1. Go to the main menu on the application home screen.
  2. Select “My Locations”.
  3. Save your address as your “Home” or “Work” location.
How can I change my mobile number?

You cannot change your registered mobile number on the app. Please contact our Customer Care Team (800-MYCAFU) and they will assist you.

How do I update my email address?
  1. Go to the main menu on the application home screen.
  2. Select “View Profile”.
  3. Edit your email address.
  4. Tap “Save Changes”.
What if my vehicle does not take AED 40 fuel as my tank is small?

AED 40 is the minimum order for any vehicle. If your tank takes less, you will still be charged AED 40.

Can I use a promo code for an AED 40 order?

Yes, you can apply any code on the minimum order.

Why did my payment fail?

Your card may have expired, you may not have sufficient funds available, or a technical problem may have occurred. Please check with your bank or card issuer for more information.

How can I check my order receipt?

After your order has been delivered, we’ll email you a receipt showing the number of litres dispensed, the price per litre and the total amount charged to your card.

Why do you charge AED 1 every time I place an order?

It’s for your security. The payment of AED 1 lets us verify your payment card before we accept your order. Once your order is complete, we deduct the AED 1 from your order value.

Is it safe to add my card details to the App?

Absolutely. We use the most secure payment gateway to offer you a fast, safe and secure way of paying using either your debit or credit card.

How do I remove a payment card?

To Remove a payment card:

  1. Go to the main menu on the application home screen.
  2. Select “Wallet”.
  3. Tap “Manage Cards”.
  4. Tap “…” next to the card you want to remove and select “Delete Card”.
How do I add a payment card?

You can add more than one payment card to your account, and set any of them as a default card.

To add a payment card:

  1. Go to the main menu on the application home screen.
  2. Select “Wallet”.
  3. Tap “Manage Cards”.
  4. Tap “Add a Payment Method” and enter your card details.
Which payment methods do you support?

You can use any UAE-issued Visa, MasterCard or AMEX debit or credit cards to pay for your orders on the app.

We do not currently accept cash or non-UAE credit/debit cards.

Will I get charged if I cancel my order?

If you cancel your order at least two hours before the scheduled delivery, there’ll be no charge. Cancellations made within two hours of scheduled delivery may be liable to a cancellation fee. Check our Terms of Use for full details.

What is the minimum order amount?

The minimum order amount for fuel delivery is AED 40.

How much do CAFU services cost?

Fuel delivery is the same price as the petrol station, with no delivery fee. 

For all other services, you can check our current prices on the app.

How can I get the most from the CAFU?

To make the most of CAFU, keep an eye out for our latest promotions via the following channels:

Why isn’t my promo code working?

Make sure that you’re entering the code correctly and that the offer hasn’t expired. If you’re still having problems, you can contact our Customer Care Team on 800-MYCAFU or via the in-app chat.

How can I send CAFU my idea or feedback?

We love to always hear your feedback on our service, or your ideas on how we can do better.

Use the “Give Feedback” tab in the main menu or send us an email:
Suggest ideas for the app: cst-ideas@cafu.com
Report a bug: cst-reported-bug@cafu.com
Share your feedback: customer-feedback@cafu.com 

What other discounts does CAFU offer?

Deals
Get special offers, packages, and bundles on fuel delivery and other services. Go to “Deals” in the main menu to see our current offers.

Partner Offers
Enjoy savings with a wide range of partner companies. Check the current discounts under “Partners Offers” in the main menu .

Is there a limit for referring users?

No, you can share your referral code with as many new users as you like and receive AED 40 free fuel for each new user.

Why isn’t my “LETSCAFU” code working?

If the Free Fuel promo code isn’t working:

  1. Check that your friend used your unique code when they registered with us.
  2. Make sure they’ve made a fuel order with us.
  3. Remember, your AED 40 worth of free fuel must be split across two fuel orders, each for AED 20.
How can I refer a friend?
  1. Go to the main menu on the application home screen.
  2. Select “Free Fuel”.
  3. Share your unique code with your friend.
  4. Ask your friend to use this code when they register and place a fuel order.